FRV 1.20 Dies Creating GPU Code for First Run

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I have a registered copy of FRV, previous version was working fine.  Tried to update on Win 7/64, was unable to run program.  Error info:
Problem signature:
  Problem Event Name:    BEX64
  Application Name:    FastRawViewer.exe
  Application Version:    1.2.0.719
  Application Timestamp:    563e5213
  Fault Module Name:    StackHash_1dc2
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    00000000
  Exception Offset:    0000000000000000
  Exception Code:    c0000005
  Exception Data:    0000000000000008
  OS Version:    6.1.7601.2.1.0.256.48
  Locale ID:    1033
  Additional Information 1:    1dc2
  Additional Information 2:    1dc22fb1de37d348f27e54dbb5278e7d
  Additional Information 3:    eae3
  Additional Information 4:    eae36a4b5ffb27c9d33117f4125a75c2

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Thank you for the report.

1st: please check, you do not have Windows updates pending (or installed and wating for reboot), especially video drivers (those could be marked as optional).

2nd: Try to turn on DirectX9 mode (instead of automatic detection) by running

WIndows Start Menu - All programs - LibRaw - FastRawViewer - Switch Graphics to DirectX 9 (than run FRV again)

If these steps will not help, please contact us via support@fastrawviewer.com, we'll provide instructions how to made 'dump' file to help us diagnose the problem.

 

--

Alex Tutubalin/FastRawViewer team

> WIndows Start Menu - All programs - LibRaw - FastRawViewer - Switch Graphics to DirectX 9 (than run FRV again)
This fixed the problem, thanks.
John

Thank you for letting us know.

Could you please tell us: is your computer uses single graphics adapter, or multiple ones (such as Intel + NVidia combo seen on many top-end laptops)?

--

Alex Tutubalin/FastRawViewer team

It's a desktop with a single graphics adapter as far as I know.  Graphics card is Nvidia GTX 560 ti

Thanks a lot for the information

--

Alex Tutubalin/FastRawViewer team

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