OK, let's try to investigate via FastRawViewer' Debug log:
Preferences - Other:
Debug log messages: All
Save debug log to File: Yes, remove on quit
Close FastRawViewer and start it again to get full session from beginning in the log.
Reproduce the problem, then
Mac: Menu - Help - Reveal debug log in Finder
Windows: Menu - Help - Show debug log in Explorer
Attach the log file highlighted to E-mail to support@fastrawviewer.com with additional notes/screenshots that will help us know what file caused the problem (..... I've saved file named .... from external application, it appear/not appear in file list, when I click to it ... this happens).
OK, let's try to investigate
OK, let's try to investigate via FastRawViewer' Debug log:
Preferences - Other:
Debug log messages: All
Save debug log to File: Yes, remove on quit
Close FastRawViewer and start it again to get full session from beginning in the log.
Reproduce the problem, then
Mac: Menu - Help - Reveal debug log in Finder
Windows: Menu - Help - Show debug log in Explorer
Attach the log file highlighted to E-mail to support@fastrawviewer.com with additional notes/screenshots that will help us know what file caused the problem (..... I've saved file named .... from external application, it appear/not appear in file list, when I click to it ... this happens).
Thank you in advance
--
Alex Tutubalin/FastRawViewer team