FRV 1.1.1 crashes on Windows 10 trial build 10130


When launched, a window pops up with message about "Checking for fix".
Previous trial version worked ok. Seems to work ok on same desktop computer with Win-7-64 partition.

Dear Allan.

There is no build 10130, can you please check you've downloaded FRV from our site.

Build 10130 is the "fast upgrade", at least as of a week or so ago.
At the bottom right of my monitor, there is a notice:
Windows 10 Pro Insider Preview
Evaluation copy. Build 10130
If helpful, I can supply a screen-shot of the error message when FRV attempts to launch.
Are others able to get FRV to launch with the latest Windows 10 preview? Am I doing something wrong?
IIRC, there was an expired trial version of FRV 0.9x installed, which worked fine.

I see, you mean 10130 is Windows build. What FRV build are you using? Please let's continue through e-mails,

l_d_allan's picture

FRV seems to work ok on "basic vanilla" install of Windows 10 Preview Build 10130.
I did a very basic install of Build 10130 on a "sandbox partition" with no other applications installed, other than the Windows 10 defaults. With that scenario, FRV 1.1.1 (Build 660) installed and launched ok.
It seems possible there was some interaction with Adobe CC and Canon apps installed on the other partition. Also, there may have been some conflict with the 0.9x beta version of FRV that had been installed. The 1.1.1 install over-wrote that installation, perhaps in a flawed way. Or not?

Here is info from the EventViewer when I attempt to launch it:
Faulting application name: FastRawViewer.exe, version:, time stamp: 0x5559cafd
Faulting module name: Qt5Gui.dll, version:, time stamp: 0x542fba49
Exception code: 0xc0000005
Fault offset: 0x0000000000050120
Faulting process id: 0xc30
Faulting application start time: 0x01d0b0c9b889056a
Faulting application path: C:\Program Files\LibRaw\FastRawViewer\FastRawViewer.exe
Faulting module path: C:\Program Files\LibRaw\FastRawViewer\Qt5Gui.dll
Report Id: e21b697d-273c-4d24-9d02-b77a30d5652f
Faulting package full name:
Faulting package-relative application ID:

Dear Allan,

unfortunately, failed module name is not enough to explore problem in depth. If possible, could you please create Dump file as described in E-mail I sent you 2 days ago

During "Fast Upgrade" to Build 10162, my AMD Radeon HD 6700 was detected, and an update was installed.
Also, I installed the AMD Catylst utility for Windows 8.1 (latest ... nothing for Win 10), and I suppose it installed the latest drivers.
When I attempted to launch FastRawViewer, it again wouldn't launch. I captured a dump file, which is at:
I did install Build 10162 on another "bare metal unformatted partition" and then installed FRV That launched fine.
My speculation is there is some kind of conflict with other apps I've installed from Adobe, Canon, and others. I can supply a screen shot from "Programs and Features" to show what else is installed, if that would help.

l_d_allan's picture

Per your email suggestion, I installed and launched the OpenGL version on the Win-10-Preview Build 10162 partition that has been having problems.
Good news​: it installed and launched fine.

l_d_allan's picture

As a further test, I re-installed the DirectX version and attempted to launch.
It was back to getting the error message:
Fast RAW Viewer has stop​ped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Note: This is the Build 10162 partition with a number of Adobe + Canon + misc applications installed with previous Win-10 builds.

Thank you for sharing this info in forum!

We have only one bug report similar to your case, hope OpenGL version will help this user too.

Same issue with Win-10 Insider Preview Build 10532 (threshold-2). Installs and launches ok with GL.  Doesn't with DX9.

Unfortunately, we're still unable to reproduce the problem on our hardware, so it is still unknown why graphics context for DirectX not initialized correctly. It work fine for most users and do not work for very small fraction.

We'll add extended diagnostics for this issue in FRV 1.2, so instead of crash this version will recommend to switch graphics subsystem used.

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